Frequently Asked Questions
Everything you need to know about your next tech upgrade.
What is the standard shipping time for electronics?
We offer expedited shipping on all orders. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on customs.
Do your products come with a manufacturer warranty?
Yes, all hardware purchased from The Magic Brand includes a standard 12-month limited warranty covering manufacturing defects and technical malfunctions.
What is your return policy for opened devices?
We offer a 30-day return window. If the device has been opened, it must be returned in its original packaging with all included accessories to be eligible for a full refund.
Are these products compatible with international voltage standards?
Most of our electronics are dual-voltage (110V-240V). However, we recommend checking the specific product specifications page or contacting support before using an adapter.
How can I track my order status?
Once your order ships, you will receive an email with a unique tracking number and a link to our real-time tracking portal.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and secure financing options like Klarna and Affirm for larger tech purchases.